Exchange and  Return Policy

We design all our products keeping in mind your sports journey. Quality is at the heart of everything we do, which is why we back your purchase with a 14-day return, replacement & exchange policy for online orders. In case the product doesn’t satisfy you in terms of size, quality, etc., you may return the product to us subject to the conditions mentioned below.

Quick Guide – How Can You Return?

  1. Raise a Return Request

    • Go to Account >> Order & Returns >> Select the Product >> Return Product >> Select Reason and Confirm.

  2. Keep the Product Ready

    • Ensure that the product is unused and in original and resalable condition.

  3. Product Will Be Picked Up

    • Once the return request is accepted, a pick-up agent will be sent to verify the quality of the product and pick it up.

Few Things to Keep in Mind Before Return/Replace/Exchange

  • Brand Box

  • MRP & RFID Tags

  • User Guide

  • Accessories (if applicable)

FAQs

How long can users return a product from the purchase date?

  • The product can be returned within 14 days from the date of delivery. However, the warranty remains as per the product category after 14 days.

What are Non-Returnable Products? Following products are not eligible for returns, replacements, or exchanges:

  • Innerwear & Undergarments (for hygiene concerns)

  • Personal Safety Equipment

  • Clearance Products

How to Return?

  • The product must be in its original packaging with MRP and RFID tags intact.

  • The product must be in a condition fit for resale.

  • A product quality check will be conducted by 4USports or its vendor partners at the time of pickup to validate the return request.

  • 4USports holds the right to refuse or accept the return as per the terms & conditions.

Return/Exchange Policy for Different Products

Product Category Return/Refund Replacement Exchange
Apparel (Excluding Innerwear & Undergarments) 14 Days 14 Days Not Eligible
Footwear 14 Days 14 Days Not Eligible
Sports Equipment & Accessories Not Eligible 7 Days (Manufacturing Defects Only) Not Eligible
Personal Protection Equipment (Helmets, Gloves, etc.) Not Eligible Not Eligible Not Eligible
Hygiene-related Products Not Eligible Not Eligible Not Eligible

For any queries related to returns, you can reach us at 4usportsindia@gmail.com.