Privacy Policy

  1. The domain name www.4usports.in (hereinafter referred to as the “Website”) is owned and operated by 4u Sports (India) (hereinafter referred to as “4u Sports (India)”).
  2. At 4u Sports (India), we consider the protection of our Buyers’ privacy to be a core principle. We recognize that personal information is one of our most important assets. Accordingly, we store and process such information—including any sensitive financial data as defined under the Information Technology Act, 2000—on secure systems protected by reasonable physical and technological safeguards.
  3. By accessing and using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our Website.
Information We Do Not Collect

4u Sports (India) will never request the following details from customers:

  • Net banking or card transaction OTP

  • Debit/Credit card CVV

  • Banking or UPI password

  • Remote access to personal devices or accounts

Information We Collect

When you use our Website, app, or stores, we may collect the following information:

  • Mobile number or Email address

  • First Name and Last Name

  • Address and Postal Code

  • Opt-in preferences for SMS/Email/WhatsApp communications

  • Device location

This data helps us to:

  • Ensure customer safety during product use

  • Contact customers in case of product recalls or safety concerns

  • Deliver products purchased via the Website or app

  • Provide location-based offers and notifications

Note: Device location data may be accessed even when the app is closed, in order to improve the shopping experience and deliver personalized notifications.

Use of Customer Data

Collected data may be used for:

  • Contacting customers regarding product safety issues (exchange, refund, or repair at no cost)

  • Sending marketing and promotional communications (with customer consent – opt-out available anytime)

  • Running referral programs, surveys, contests, promotions, or events

  • Improving our services and user experience through analytics

  • Planning store expansions by analyzing catchment areas

Customers may request permanent deletion of their data or account via Account → My Profile on the Website/app, or by emailing us at info@4usports.in

Remarking & Analytics

We use Google Ads and Facebook remarketing services to advertise to previous visitors on third-party sites. Vendors such as Google and Facebook use cookies to display ads based on past visits to our Website.

We may also use Google Analytics Demographics and Interest Reporting to better understand and serve our users. This helps us to:

  • Resolve disputes and troubleshoot issues

  • Prevent fraud or illegal activities

  • Personalize content and offers

  • Measure consumer interest in our products and services

Users may opt out of Google Analytics for Display Advertising via their Google Ads Settings or through other available opt-out tools.

Sharing of Personal Information

4u Sports (India) may share personal information with its corporate entities and affiliates for marketing purposes, unless Buyers explicitly opt out.

We may also disclose information to third parties when necessary to:

  • Provide services

  • Comply with legal obligations

  • Enforce agreements

  • Support marketing activities

  • Prevent fraud or illegal activity

Important: We do not share Buyers’ personal information with third parties for their own marketing or advertising purposes without explicit consent.

Cookies

We use cookies to:

  • Analyze site traffic and usage patterns

  • Measure promotional effectiveness

  • Enhance customer experience and safety

Cookies are small files stored on a user’s device and do not contain personal information.

For more information on how Google handles personal data, please visit: Google Privacy Policy.