Refund and Returns Policy
At 4u Sports (India), we design all our products with your sports journey in mind. Quality is at the core of everything we do, which is why we offer a 7-day return, replacement, and exchange policy for online orders. If a product does not meet your expectations in terms of size, quality, or other aspects, you may return it subject to the conditions outlined below.
Quick Guide – How to Return
- Raise a Return Request – Go to Account → Order & Returns → Select Product → Return Product → Select Reason → Confirm.
- Keep the Product Ready – Ensure the product is unused, in its original packaging, and in resalable condition.
- Product Pick-Up – Once your request is accepted, a pick-up agent will verify the product’s quality and collect it.
Things to Check Before Return/Replacement/Exchange
Please ensure the following items are included (where applicable):
Original brand box
MRP & RFID tags
User guide/manual
Accessories
FAQs
1. How long do I have to return a product after delivery?
Products can be returned within 7 days of delivery. Warranty terms (if applicable) continue as per product category beyond this period.
2. Which products are non-returnable?
The following items are not eligible for returns, replacements, or exchanges:
Innerwear & undergarments (for hygiene reasons)
Clearance products
Return Conditions
Products must be in their original packaging, with MRP and RFID tags intact.
Products must be in a condition fit for resale.
A quality check will be conducted at the time of pick-up by 4u Sports (India) or its vendor partners.
4u Sports (India) reserves the right to accept or reject returns as per the stated terms.
Return & Exchange Policy by Product Category
Product Category | Return/Refund | Replacement | Exchange |
---|---|---|---|
Apparel (Excluding Inner-wear & Undergarments) | 7 Days | 7 Days | Not Eligible |
Sports Equipment & Accessories | Not Eligible | 7 Days (Manufacturing Defects Only) | Not Eligible |
Contact Information
For queries related to returns, please contact us:
📧 Email: info@4usports.in
📍 Plot No. 589, Phase-II, HSIIDC, Barhi, Sonipat – 131101, Haryana, India
📞 Phone: +91 90000 14405