[row] [col span__sm=”12″] [ux_text text_color=”rgb(0,0,0)”]

Terms and Conditions — 4u Sports (India)

  1. The terms and conditions published herein are in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and these Terms and Conditions for access to or use of the website www.4usports.in (the “Website”).

  2. The domain name www.4usports.in (hereinafter referred to as the “Website”) is owned by 4u Sports (India) (hereinafter referred to as “4u Sports (India)”), a company incorporated under the Companies Act, 1956, with its registered office in India.

  3. Your use of the Website, services, and tools is governed by the following terms and conditions, including applicable policies incorporated herein by reference. If you transact on the Website, you will be subject to the policies applicable to such transactions. By mere use of the Website, you will be deemed to have contracted with 4u Sports (India), and these Terms and Conditions, including the policies, constitute your binding obligations with 4u Sports (India).

  4. For the purpose of these Terms and Conditions, wherever the context so requires, “Buyer” shall mean any natural or legal person who has agreed to become a buyer at any of 4u Sports (India)’s offline B2C stores (the “Stores”) or on the Website by providing registration data while registering on the Website as a registered Buyer using computer systems. 4u Sports (India) allows the Buyer to surf the Website without registering; however, to make purchases, the Buyer must be registered on the Website.

  5. When you use any services provided by 4u Sports (India) through the Website (including but not limited to product reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, which shall be deemed to be incorporated into and form part of these Terms and Conditions. 4u Sports (India) reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time without prior written notice. It is the Buyer’s responsibility to review these Terms and Conditions periodically for updates/changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms and Conditions, 4u Sports (India) grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

  6. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms and Conditions, you also accept and agree to be bound by 4u Sports (India) policies (including but not limited to the Privacy Policy), as amended from time to time.

Eligibility

  1. Usage of, and purchases at, the Website/Stores are available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Act, including minors, persons of unsound mind, undischarged insolvents, etc., are not eligible to use the Website. If you are a minor (i.e., under the age of 18 years), you shall not register on the Website and shall not transact on or use the Website. If a minor wishes to use or transact on the Website, such use or transaction may be made by the minor’s legal guardian or parents. 4u Sports (India) reserves the right to terminate your membership and/or refuse to provide you with access to the Website if it is brought to our notice or discovered that you are under the age of 18 years.

  2. All persons wishing to use, register on, and purchase at the Website/Stores shall provide the following information: (a) Name; (b) Mobile Number or Email ID; and (c) PIN Code (mandatory for the Website; optional for Stores).

Sale of Gift Cards on 4u Sports (India) B2C Website and App

  1. The Gift Card is redeemable at 4u Sports (India) retail outlets, the Website, and the 4u Sports (India) app in India.

  2. The Gift Card issued by 4u Sports (India) facilitates the purchase of products of 4u Sports (India) only and does not permit cash withdrawal.

  3. The Gift Card cannot be used for payment or settlement for third-party goods or services.

  4. The validity period of a Gift Card shall be one (1) year from the date of purchase/issuance.

  5. Gift Cards may be used for multiple transactions until the balance is exhausted.

  6. If the invoice value exceeds the Gift Card value, the balance amount shall be paid through debit/credit card, net banking, or another permissible mode of payment.

  7. The maximum permissible limit of a Gift Card shall be INR 10,000 (Indian Rupees Ten Thousand only).

  8. The Gift Card is a non-refundable instrument and cannot be exchanged for cash.

  9. Online redemption: Enter the 16-digit Card Number and 4-digit PIN while proceeding to payment on the Website’s payment page.

  10. Offline (Store) redemption: Provide the 16-digit Card Number and 4-digit PIN to the cashier.

  11. Refunds on products purchased using Gift Cards:

    • If the Customer is an existing registered 4u Sports (India) customer and wishes to return product(s) purchased using a Gift Card, the amount against such product(s) shall be refunded to the 4u Sports (India) Wallet.

    • If the Customer is new and wishes to return product(s) purchased using a Gift Card, the amount against such product(s) shall be refunded either:

      1. to the 4u Sports (India) Wallet upon creating an account; or

      2. by issuing a Gift Card of the same amount.

Buyer’s Account and Registration Obligations

  1. If you use the Website and register as a Buyer, you are responsible for maintaining the confidentiality of your display name and password and for all activities that occur under your credentials. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if 4u Sports (India) has reasonable grounds to suspect such information, we shall have the right to indefinitely suspend, terminate, or block access to your membership on the Website. If a Buyer does not provide personal contact information (Mobile Number or Email ID) at the time of purchase in Stores, a physical copy of the invoice is mandatory to avail of return/warranty benefits. At the time of return or upon an accepted warranty claim, an OTP will be generated and sent to the Buyer’s personal contact information (Mobile Number or Email ID). Processing will occur only upon providing the valid OTP.

  2. If you have provided your personal contact information (Mobile Number or Email ID) at the time of purchase in Stores, you may avail of return benefits without a physical copy of the invoice.

Communications

  1. When you use the Website or send emails or other data, information, or communication to us, you understand that you are communicating with 4u Sports (India) through electronic records and you consent to receive communications via electronic records periodically and as required. 4u Sports (India) may communicate with you by email, WhatsApp, or such other modes of communication, electronic or otherwise.

  2. Platform for transaction and communication: The Website is a platform that Buyers utilize to discover 4u Sports (India) products and to express interest in purchasing these products.

Henceforward

  1. All commercial/contractual terms are offered by and agreed to between the Buyers and 4u Sports (India). These terms include, without limitation, price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services, and after-sales services.

  2. Buyers can review the Website for complete descriptions of products. Despite our best efforts to describe and present the products as accurately as possible, some characteristics may vary. Inadvertent errors may occur, and 4u Sports (India) shall not be liable in such cases. Product photographs are not contractually binding. 4u Sports (India) does not make any representation or warranty as to specifics (such as quality, value, or saleability) of products to be sold or offered.

  3. The Buyer shall be responsible for any non-performance or breach of any contract entered into between the Buyer and 4u Sports (India).

  4. 4u Sports (India) attempts to keep information on its Website accurate and complete. Information about pricing, specifications, and all other product information is subject to change without notice and may contain errors or omissions. 4u Sports (India) is not responsible for any errors, omissions, or representations on any of its pages or links.

  5. Disclaimer: Prices displayed on products are expressed in Indian Rupees and include all taxes applicable by law. Product prices do not include delivery charges, certain forms of packing, or charges for optional services selected by the Customer. 4u Sports (India) reserves the right to refuse or cancel any orders. Pricing reflected on the Website may be subject to technical issues or typographical errors; in such events, 4u Sports (India) may cancel the Buyer’s order(s).

  6. The Buyers release and indemnify 4u Sports (India) and/or its officers and representatives from any cost, damage, liability, or other consequences of any actions of the Buyers on the Website and specifically waive any claims under applicable law. Notwithstanding reasonable efforts, 4u Sports (India) cannot control information provided by other Buyers and is not responsible for content that may be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website.

  7. Please note there could be risks in dealing with underage persons or people acting under false pretences.

  8. Unless otherwise specified, all Terms and Conditions herein are enforceable for the Buyer’s visit to or purchase at 4u Sports (India) Stores.

Charges

  1. Membership on the Website is free for Buyers. 4u Sports (India) does not charge any fee for browsing and buying on the Website. We reserve the right to change our fee policy from time to time. In particular, we may introduce new services and/or modify existing services. In such events, we reserve the right to introduce fees for new services or amend fees for existing services. Changes to the fee policy will be posted on the Website and become effective immediately upon posting. Unless otherwise stated, all fees are quoted in Indian Rupees. Buyers are solely responsible for compliance with all applicable laws, including those in India, for making payments to 4u Sports (India).

Use of the Website/Stores

  1. The Buyers agree, undertake, and confirm that use of the Website shall be strictly governed by the following binding principles.

  2. The Buyers shall not host, display, upload, modify, publish, transmit, update, or share any information which:

    • belongs to another person and to which you do not have any right;

    • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially/ethnically objectionable; disparaging; relates to or envisages money laundering or gambling; is otherwise unlawful; or is unlawfully threatening or unlawfully harassing, including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

    • is misleading in any way or threatens to defame or harm the goodwill of 4u Sports (India);

    • is patently offensive to the online community, such as sexually explicit content or content that promotes obscenity, paedophilia, racism, bigotry, hatred, or physical harm of any kind against any group or individual;

    • harasses or advocates harassment of another person;

    • involves the transmission of “junk mail”, “chain letters”, unsolicited mass mailing, or “spamming”;

    • promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libellous;

    • infringes upon or violates any third party’s rights, including but not limited to intellectual property rights, rights of privacy (including unauthorized disclosure of a person’s name, email address, physical address, or phone number), or rights of publicity;

    • promotes an illegal or unauthorized copy of another person’s copyrighted work (see “IPR Complaint” below), such as providing pirated computer programs or links, information to circumvent copy-protection devices, or pirated music or links to pirated music files;

    • contains restricted or password-only access pages, hidden pages, or images (not linked to or from another accessible page);

    • exploits people in a sexual, violent, or otherwise inappropriate manner or solicits personal information from anyone;

    • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or creating computer viruses;

    • contains videos, photographs, or images of another person (minor or adult) without consent;

    • tries to gain unauthorized access to or exceeds the scope of authorized access to the Website or profiles, blogs, communities, account information, bulletins, friend requests, or other areas; or solicits passwords or personal identifying information for commercial or unlawful purposes;

    • engages in commercial activities and/or sales without 4u Sports (India)’s prior written consent, such as contests, sweepstakes, barter, advertising, pyramid schemes, or the buying/selling of “virtual” products related to the Website. “Prior written consent” means a communication from the 4u Sports (India) Legal Department, specifically addressing the activity for which authorization is sought;

    • solicits gambling or engages in any gambling activity which, in our sole discretion, is or could be construed as illegal;

    • interferes with another Buyer’s use and enjoyment of the Website;

    • refers to any website or URL that, in our sole discretion, contains material inappropriate for the Website or violates these Terms and Conditions;

    • harms minors in any way;

    • infringes any patent, trademark, copyright, or other proprietary rights or third-party trade secrets or rights of publicity or privacy; or is fraudulent;

    • violates any law in force;

    • deceives or misleads the addressee/Buyers about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

    • impersonates another person;

    • contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancel bots, Easter eggs, or other routines that may damage, interfere with, diminish the value of, or expropriate any system, data, or personal information;

    • threatens the unity, integrity, defence, security, or sovereignty of India; friendly relations with foreign states; or public order; causes incitement to commit any cognizable offence; prevents investigation of any offence; or is insulting to any other nation;

    • is false, inaccurate, or misleading;

    • offers or attempts to trade in any item the dealing of which is prohibited or restricted under applicable law;

    • creates liability for 4u Sports (India) or causes us to lose (in whole or in part) the services of our internet service providers or other suppliers.

  3. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm, or methodology, or any similar manual process, to access, acquire, copy, or monitor any portion of the Website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain materials, documents, or information not purposely made available. 4u Sports (India) reserves the right to bar any such activity.

  4. You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website, by hacking, password mining, or any other illegitimate means.

  5. You shall not probe, scan, or test the vulnerability of the Website or any network connected to it, nor breach the security or authentication measures. You shall not reverse look-up or trace any information on any other Buyer or visitor, or any account not owned by you, to its source.

  6. You shall not make negative, denigrating, or defamatory statements about 4u Sports (India), including the terms “4u Sports (India)” or “4uSports.in”, or engage in conduct that might tarnish our image or dilute our trademarks, trade names, or goodwill. You shall not take any action that imposes an unreasonable or disproportionately large load on our infrastructure or connected networks.

  7. You shall not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.

  8. You shall not forge headers or manipulate identifiers to disguise the origin of any message or transmittal to 4u Sports (India). You shall not pretend to be, or represent, someone else, or impersonate any individual or entity.

  9. You shall not use the Website or any content for any unlawful purpose or to solicit the performance of any illegal activity or other activity which infringes the rights of 4u Sports (India) and/or others.

  10. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000, and rules thereunder (as amended), and all applicable domestic and international laws and regulations (including but not limited to Sales Tax/VAT, Income Tax, Service Tax/GST, Central Excise, Customs, and Local Levies) regarding your use of our services and your listing, purchase, solicitation of offers to purchase, and sale of products or services.

  11. Solely to enable 4u Sports (India) to use the information you supply, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, database, or other rights you have in such information, in any media now known or hereafter devised, with respect to such information, subject to our Privacy Policy.

  12. You shall be responsible for securing and maintaining the information relating to products proposed to be sold by us. You shall not misrepresent or defame product attributes so as to mislead other Buyers.

  13. You shall not engage in advertising to or solicitation of other Buyers to buy any products or services related to or displayed on the Website. You may not transmit chain letters or unsolicited commercial or junk email to other Buyers. To protect our Buyers, 4u Sports (India) reserves the right to restrict the number of messages or emails a Buyer may send to other Buyers in any 24-hour period. We may disclose information as necessary to satisfy any law, regulation, or valid governmental request, including disclosures in connection with investigations of alleged illegal activity or in response to lawful court orders or subpoenas.

  14. 4u Sports (India) reserves the right, but has no obligation, to monitor materials posted on the Website. We may remove or edit any content that, in our sole discretion, violates applicable law or these Terms and Conditions. However, you remain solely responsible for content you post. You represent and warrant that the content you publish does not infringe any proprietary or other rights of 4u Sports (India) or any third party or contain any libellous, tortious, or otherwise unlawful information.

  15. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Website, including payment and delivery of related products, and any other terms associated with such dealings, are solely between you and such advertiser. 4u Sports (India) shall not be responsible or liable for any loss or damage resulting from such dealings.

  16. It is possible that other Buyers (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Website and that you may be involuntarily exposed to such materials. Others may obtain personal information about you due to your use of the Website and may use such information to harass or injure you. While 4u Sports (India) does not approve of such unauthorized uses, by using the Website you acknowledge that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Website.

  17. 4u Sports (India) has the right to take necessary action and claim damages that may occur due to your involvement in any way—intentionally or unintentionally—in DoS/DDoS (Distributed Denial of Service) attacks.

  18. You shall not resell any products purchased from 4USports.in unless expressly granted such right in writing by 4u Sports (India).

  19. 4u Sports (India) reserves the right to restrict the sale of goods/services.

Contents Posted on the Website

  1. In relation to the products offered on the Website, the text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, and artwork (collectively, the “Content”) are generated by or on behalf of 4u Sports (India).

  2. Except as expressly provided in these Terms and Conditions, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent.

  3. You may use information purposely made available by 4u Sports (India) for downloading, provided that you (1) do not remove any proprietary notice language in all copies; (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media; (3) make no modifications to any such information; and (4) do not make any additional representations or warranties relating to such documents.

  4. Any notes, messages, emails, postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files, or other materials or information posted or transmitted to the Website (collectively, “User Content”) will become the property of 4u Sports (India), and you grant us worldwide, perpetual, and transferable rights in such User Content, consistent with our Privacy Policy.

Privacy

  1. 4u Sports (India) views protection of your privacy as a very important principle. We store and process your information, including any sensitive financial information (as defined under the Information Technology Act, 2000), on computers protected by physical and reasonable technological security measures in accordance with applicable law. Our current Privacy Policy is available on the Website. If you object to your information being transferred or used in this way, please do not use the Website.

  2. We may share personal information with our corporate entities and affiliates, who may market to you as a result of such sharing unless you explicitly opt out.

  3. We may disclose personal information to third parties as required to provide you access to our services, comply with legal obligations, enforce agreements, facilitate marketing and advertising activities, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

  4. We may disclose personal information if required by law or in good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process; to law enforcement offices; to third-party rights owners; or to protect the rights, property, or personal safety of Buyers or the general public.

  5. We and our affiliates may share/transfer some or all of your personal information with another business entity should we (or our assets) plan to merge with or be acquired by that entity or undergo reorganization. The new entity will be required to follow this Privacy Policy regarding your personal information.

Disclaimer of Warranties and Liability

  1. This Website, all materials and products (including software) and services included on or otherwise made available to you through this site are provided on an “as is” and “as available” basis without any representations or warranties, express or implied, except as otherwise specified in writing. Without prejudice to the foregoing, 4u Sports (India) does not warrant that (a) the Website will be constantly available or available at all; or (b) the information on the Website is complete, true, accurate, or non-misleading.

  2. 4u Sports (India) will not be liable to you in any way in relation to the contents of, or use of, or otherwise in connection with, the Website. We do not warrant that the site; information; content; materials; products (including software) or services; our servers; or electronic communications sent from us are free of viruses or other harmful components.

  3. Nothing on the Website constitutes, or is meant to constitute, advice of any kind. All products sold on the Website are governed by different state laws. If we are unable to deliver such products due to implications of different state laws, we will return or give credit for any amount received in advance for undeliverable products.

  4. You will be required to enter a valid phone number while placing an order. By registering your phone number with us, you consent to be contacted via phone calls and/or SMS notifications and/or application-based communication platforms, in case of any order/shipment/delivery updates. We will not use your personal information to initiate promotional phone calls, SMS, or application-based communications unless you have consented.

Badminton/Tennis/Squash Racket Stringing

  1. Stringing can be done for rackets from any brand.

  2. Stringing will be done using 4u Sports (India) brand string only; use of any external string is prohibited.

  3. Choice of string is subject to availability; booking does not assure availability.

  4. Serviced rackets should be picked the same day or within 2 days to avoid any loss. 4u Sports (India) shall not be responsible for damage or loss if the product is not picked up in time.

  5. The serviced racket will be handed over only upon showing the receipt/booking details.

  6. Old/salvage parts must be collected at the time of taking delivery of the serviced racket; unclaimed parts will be disposed of as scrap.

  7. The cost of the string includes service charges; the bill must be shown at the workshop while taking delivery.

  8. All issues/complaints with regard to the service must be reported within 24 hours of delivery. 4u Sports (India) shall not be responsible for addressing issues not reported within this time.

  9. If the query/concern is not raised within 24 hours of product collection, it will be construed that the service provided is complete to the customer’s satisfaction.

  10. 4u Sports (India) reserves the right to deny stringing for any racket if it is deemed unfit for stringing.

Cycling Service

  1. All issues/complaints with regard to service must be disclosed to 4u Sports (India). We shall not be responsible for repair of any issue not addressed.

  2. Online booking guarantees diagnosis. The service package and date of delivery may change depending on the condition of the cycle at the time of receiving it at our Stores.

  3. As per FDI rules, cycle service is restricted to 4u Sports (India) brand bikes only.

  4. Delivery date is subject to availability of spare parts; if any spare is not available, the expected delivery date may change.

  5. Service cost does not include spare parts; spare parts are charged in addition to service cost.

  6. Once the service is completed, you will receive a notification. The serviced bike should be picked up within 3 days of service completion.

  7. 4u Sports (India) shall not be responsible for damage or loss if the product is not picked up in time. A storage cost of INR 100/day will apply after the 3-day grace period.

  8. If the cycle is unclaimed for more than 60 days and there is no response from the customer, it will be assumed that the customer consents to 4u Sports (India) selling the cycle to recover service and storage costs.

  9. The serviced bike will be handed over only upon showing the receipt/booking details.

  10. Old/salvage parts must be collected at the time of taking delivery of the serviced bike; unclaimed parts will be disposed of as scrap.

  11. All issues/complaints with regard to the service must be reported within 48 hours of delivery. 4u Sports (India) shall not be responsible for addressing issues not reported within this time.

  12. If the query/concern is not raised within 48 hours of product collection, it will be construed that the service provided is complete to the customer’s satisfaction.

  13. 4u Sports (India) reserves the right, in its sole discretion, to change the terms; continued use of the service after any change constitutes acceptance of such changes.

Payment

  1. While availing any payment method available at the Website/Stores, 4u Sports (India) will not be responsible or assume any liability for any loss or damage arising directly or indirectly to you due to: (a) lack of authorization for any transaction(s); (b) exceeding the pre-set limit mutually agreed between you and your bank(s); (c) any payment issues arising out of the transaction; or (d) decline of transaction for any reason.

  2. All payments made against purchases/services on the Website/Stores by Buyers shall be in Indian Rupees. The Website/Stores will not facilitate transactions in any other currency.

  3. Before shipping/delivering your order, 4u Sports (India) may request supporting documents (including but not limited to government-issued ID and address proof) to establish ownership of the payment instrument used. This is in the interest of providing a safe online shopping environment.

  4. Transactions, transaction price, and all commercial terms such as delivery and dispatch are on a principal-to-principal basis between the Buyer and 4u Sports (India). The payment facility is merely used to facilitate completion of the transaction.

  5. You specifically authorize 4u Sports (India) or its service providers to collect, process, facilitate, and remit payments and/or the transaction price electronically or through cash on delivery.

  6. The payment facility provided by 4u Sports (India) is neither a banking nor a financial service but a facilitator providing an electronic, automated collection and remittance facility using authorized banking infrastructure and payment gateway networks. By providing the payment facility, we are neither acting as trustees nor in a fiduciary capacity with respect to the transaction or price.

  7. 4u Sports (India) does not provide any credit facilities.

  8. All prices displayed on the Website or at the Stores are final; no further discounts or facilities are available.

  9. For any cash payment above INR 50,000, the Buyer must share PAN details to process the transaction. For any payment above INR 2,00,000, cash will not be accepted; payment must be by card or electronic transfer (including UPI).

Payment Facility for Buyers

  1. Upon initiating a transaction, you enter into a legally binding and enforceable contract with 4u Sports (India) to purchase the products using the payment facility (card, cash, or online). You shall pay the transaction price through your issuing bank to 4u Sports (India).

  2. You may agree electronically to extensions/increases in dispatch and/or delivery time using features provided by the payment facility; the transaction shall stand amended accordingly, subject to payment facility rules and policies.

  3. You shall electronically notify the payment facility using appropriate Website features immediately upon delivery or non-delivery within the time period provided in the policies. Non-notification within the specified time shall be construed as deemed delivery. In case of Cash on Delivery transactions, the Buyer is not required to confirm receipt.

  4. You are entitled to claim a refund of the transaction price (as your sole and exclusive remedy) if you do not receive delivery within the agreed time or within the period provided in the policies, whichever is earlier, provided you raise the refund claim within the stipulated time using Website features.

  5. The payment facility may not be available in full or in part for certain categories of products and/or services; you may not be entitled to a refund for those transactions.

  6. Except for cash payments at Stores and Cash on Delivery, refunds (if any) shall be made to the same issuing bank from which the transaction price was received.

  7. For Cash on Delivery transactions, refunds (if any) will be made via demand draft in favour of the Buyer (as per registration details).

  8. Refunds shall be made in Indian Rupees only and shall be equivalent to the transaction price received in INR.

  9. For electronic payments, refunds shall be made through the payment facility using NEFT/RTGS or any other RBI-approved electronic funds transfer system.

  10. Refunds shall be conditional and with recourse to 4u Sports (India) in case of misuse by the Buyer, and subject to Buyer’s compliance with policies.

  11. 4u Sports (India) reserves the right to impose limits on the number of transactions or transaction price that may be received from an individual payment instrument or Buyer during any period and to refuse to process transactions exceeding such limits.

  12. We reserve the right to refuse to process transactions by Buyers with a prior history of questionable charges, breach of agreements, violations of law or policy, or charges imposed by issuing banks.

  13. We may conduct checks before approving receipt of/commitment to pay (for Cash on Delivery) the transaction price. If unsatisfied with the credibility of the Buyer or genuineness of the transaction/price, we may reject the transaction.

  14. We may delay payment confirmation or dispatch if we deem a transaction suspicious or for Buyers with high transaction volumes. We may hold the transaction price and, at the request of law enforcement or in the event of illegal activity, remit the transaction price to law enforcement officials instead of refunding the Buyer.

  15. 4u Sports (India) will not be liable for any damages, interests, or claims resulting from not processing or delaying processing of a transaction/price beyond our control.

Compliance with Laws

  1. Buyers shall comply with all applicable laws, including without limitation the Foreign Exchange Management Act, 1999; Customs Act; Information Technology Act, 2000 (as amended); Prevention of Money Laundering Act, 2002; Foreign Contribution Regulation Act, 1976; Income Tax Act, 1961; and the Export-Import Policy of the Government of India, applicable to the use of the payment facility and the Website.

Buyer’s Arrangement with Issuing Bank

  1. All valid credit/debit/cash cards and other payment instruments are processed using a payment gateway or appropriate payment system infrastructure and are governed by the terms and conditions agreed between the Buyer and the respective issuing bank/payment instrument company.

  2. All online bank transfers from valid bank accounts are processed using the gateway provided by the respective issuing bank supporting the payment facility and are governed by the terms agreed between the Buyer and the issuing bank.

Replacement Policy

  1. Warranty: The Buyer undertakes to take all necessary measures to preserve in good condition all products ordered.

  2. Term: Most 4u Sports (India) products are covered by a contractual two-year warranty unless otherwise specified on the product, its packaging, or at the time of sale. This warranty shall not apply in the case of natural wear and tear, negligent use, or use in a manner for which the product was not intended.

  3. 30-Day Replacement Guarantee: If, at the time of delivery and/or within 30 days from the date of delivery, any defect is found, the Buyer may request replacement of the product(s), subject to the following: the Buyer must notify 4u Sports (India) of any defects at the time of delivery and/or within 30 days from the date of delivery, and return the defective product(s) for replacement.

  4. Replacement can be for the entire product(s) or part(s) of the product, subject to availability.

  5. Products not eligible for return/replacement include:

    • damages due to misuse of product;

    • incidental damage due to malfunctioning of product;

    • any consumable item which has been used/installed;

    • products with tampered or missing serial/UPC numbers;

    • digital products/services;

    • any damage/defect not covered under our warranty policy;

    • any product returned without all original packaging and accessories.

  6. Clothing and Footwear: 30-day exchange subject to: (a) items are unused (other than for trial), unaltered, unwashed, unsoiled, and undamaged; (b) original tags and packaging are intact; and (c) damaged/defective items are covered by the 30-day replacement guarantee.

  7. If 4u Sports (India) suspects or has knowledge that any Buyer is involved in providing claims or information that is false, misleading, or not genuine, we may suspend, block, restrict, or cancel the display name of such Buyer and/or disqualify that Buyer from protection under this program, and may initiate civil and/or criminal proceedings.

  8. All purchases made during clearance sales are final, non-returnable, and excluded from the Return/Refund Policy.

Profanity Policy

  1. 4u Sports (India) prohibits the use of racist, hateful, sexual, or obscene language in public areas.

  2. This policy extends to text within listings, seller pages, and all other areas of the site visible to other Buyers. If profane words are part of a title, we may blur the bulk of the offending word with asterisks (e.g., s*** or f***).

  3. Please report violations of this policy via the appropriate channels.

  4. If a feedback comment or communication between Buyers contains profanity, please review our feedback removal policy and submit a request for action/removal.

  5. Disciplinary action may include indefinite suspension, temporary suspension, or a formal warning.

  6. We will consider the circumstances of an alleged policy violation and the Buyer’s trading records before taking action.

  7. Violations may result in: (a) limits on account privileges; (b) loss of special status; and/or (c) account suspension.

Indemnity

  1. The Buyer shall indemnify and hold harmless 4u Sports (India), its owners, licensees, affiliates, subsidiaries, group companies, and their respective officers, directors, agents, and employees, from any claim, demand, or action (including reasonable attorneys’ fees) arising out of Buyer’s breach of these Terms and Conditions, the Privacy Policy, other policies, or any law, rules, regulations, or third-party rights (including intellectual property rights).

  2. 4u Sports (India) is not responsible for injury to person, or damage or loss of personal items, occurring at Store premises, playgrounds, or parking areas.

Applicable Law

  1. These Terms and Conditions shall be governed by and construed in accordance with the laws of India. The courts at Bangalore shall have exclusive jurisdiction.

Jurisdictional Issues / Sale in India Only

  1. Unless otherwise specified, material on the Website/Stores is presented solely for the purpose of sale in India. 4u Sports (India) makes no representation that materials are appropriate or available for use in other locations/countries. Those who access the site from other locations do so on their own initiative. 4u Sports (India) is not responsible for supply/refund for products ordered from outside India or compliance with local laws. If you live outside India, please refer to partners within the 4u Sports (India) group as applicable.

Intellectual Property

  1. 4u Sports (India) is the owner of all intellectual property rights attached to the products ordered by the Buyers and reserves the right to take necessary steps for their protection. We grant Buyers a non-exclusive right to use brands and protected elements owned by 4u Sports (India) solely as permitted. Buyers recognize the existence and validity of our trademark applications/registrations and undertake never to challenge their validity, registration, or use.

  2. Buyers undertake not to derive any rights from the use of 4u Sports (India) products and shall not attempt to register, directly or indirectly, any identical or confusingly similar trademark or internet domain name. In case of such application or use, Buyers shall, at their own expense, cancel or transfer the infringing marks or domain names to 4u Sports (India) upon first demand and shall promptly notify us of any illicit imitation or unfair competition practices.

Trademark, Copyright and Restriction

  1. This site is controlled and operated by 4u Sports (India) and products are sold by 4u Sports (India). All material on this site, including images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights. Material on the Website is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit, or distribute such material in any way, including by email or other electronic means, and must not assist others to do so, without prior written consent. Any commercial use without authorization is prohibited.

IPR Complaint

  1. If you believe that an intellectual property right has been infringed, please write to us at 4usportsindia@gmail.com.

Product Description

  1. 4u Sports (India) does not warrant that product descriptions or other content on the Website/Stores are completely accurate, complete, current, or error-free and assumes no liability in this regard.

Limitation of Liability

  1. IN NO EVENT SHALL 4u SPORTS (INDIA) BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS AND CONDITIONS, EVEN IF THE BUYER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

Contact Us

  1. Please contact us for any questions or comments (including inquiries unrelated to copyright infringement) regarding this Website at 4usportsindia@gmail.com or phone number 7676798989.

Grievance Officer

  1. In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

  2. Grievance Officer, 4u Sports (India) Private Limited. Survey No. 78/10 A20, Chikkajala Village, Bellary Road, (PO Box No. 1, Bettahalsoor Post Office), Bangalore – 562157, Karnataka, India. Email: 4usportsindia@gmail.com.

Replacement

  1. Definition: Replacement is the action or process of replacing something in place of another. A Buyer can request replacement when not satisfied with the item due to reasons such as damage in shipping, defective item, missing items, wrong item shipped, etc.

  2. Points to note: (a) 4u Sports (India) may accept returns irrespective of policy; (b) we reserve the right to reject a replacement request.

  3. The Buyer must raise a replacement request within 10 days from the date of delivery by contacting 4u Sports (India) at the number provided on the Website or product. Once raised, the following steps apply:

  4. The Buyer is asked for the “Reason for Return,” which may include: shipping damage; defective item; missing item(s); wrong item sent.

  5. An intimation will be provided by 4u Sports (India) approving or rejecting the replacement request.

  6. If the request is accepted, the Buyer shall return the product; only after return will the replacement be provided.

  7. If we do not have the product, we may provide a refund in lieu of replacement, which the Buyer shall accept. All product parameters must be complied with in cases of replacement.

  8. All shipping and other replacement charges (if applicable) shall be borne by the Buyer.

Cancellations

  1. Buyers can cancel orders online before the product has been shipped; the entire order amount will be refunded. If the item has been shipped but not yet delivered, you may still cancel online; the refund will be processed once the originally ordered item is received back from the courier. Orders cannot be cancelled after delivery. There is no cancellation applicable for purchases made at 4u Sports (India) Stores.

  2. To cancel, log in to the Website and click on the Return/Exchange/Cancel order link in the My Account section. Enter the order details and submit. Once we receive the request, we will initiate the cancellation.

  3. Shipping charges will be refunded only if the entire order is cancelled. For partial cancellation, shipping charges are non-refundable.

  4. Refunds will be credited back to the original payment mode/account used for the transaction.

Disputes (Resolutions) Policy

  1. Overview: Generally, transactions are conducted smoothly on the Website/Stores. However, disputes may arise. Both parties shall make all attempts to mutually and amicably resolve disputes. Failing which, the aggrieved party may institute appropriate proceedings under law.

  2. What is a “dispute”? A disagreement between a Buyer and 4u Sports (India) in connection with a transaction on the Website/Stores.

  3. How does a dispute occur? (a) Disputes are filed due to disagreement between the Buyer and 4u Sports (India); (b) Parties should first attempt to resolve the issue before raising a dispute.

  4. How is a dispute created? The Buyer may write to 4usportsindia@gmail.com to raise a dispute at a particular transaction level.

  5. Illustrative types of disputes: wrong item received; item not as described; damaged or seal broken; part/accessory missing; item not compatible; incorrect description/specification; manufacturing defects; product not working; invalid invoice claim; payment not received; theft of a product from Stores.

  6. Disputes via Chargeback: (a) Item not received CB; (b) Unauthorized CB; (c) Item not as described CB. Refunds/disputes will be handled in accordance with dispute policies. 4u Sports (India) expressly agrees that issuing the correct and complete invoice is its responsibility.

  7. Email Abuse & Threat Policy: Private communications are not regulated by 4u Sports (India), but we may investigate certain unwanted emails that violate policy, including threats of bodily harm, misuse of systems, spoof emails, spam, offers to buy/sell outside the Website, and Buyer-to-Buyer threats. Violations may result in limits on account privileges, account suspension, cancellation of listings, or loss of special status.

  8. Violations of this policy may result in a range of actions, including: (a) limits on account privileges; (b) account suspension; (c) cancellation of listings; (d) loss of special status.

Public Notice

  1. 4u Sports (India) Private Limited (“4u Sports (India)”) draws the attention of customers and the public to fraudulent activity perpetrated by unauthorized individuals/organizations (“Perpetrators”) who aim to deceive and defraud.

  2. It has come to our attention that the name, logo, and address of 4u Sports (India) are being used in attempts to defraud customers and the public, including false correspondence promising franchise approvals or “strategic partner/online agent partner” opportunities, and other scams. Perpetrators have accepted payments using our name via email, letters, text messages, facsimile, or websites purporting to be ours.

  3. Perpetrators have displayed similar websites. We declare that www.4usports.in is the only valid and authorized domain name owned by 4u Sports (India). All email communications from us will originate from a verifiable @4USports.com domain.

  4. We strongly caution the public against providing personal information, sending money, or disclosing bank details to any person claiming to represent us without verifying authenticity as advised herein.

  5. Customers are advised to seek information/clarifications via our official website www.4usports.in and/or through 4usportsindia@gmail.com, or call our customer service helpline. Any other customer care channels or contact numbers available on the internet may be fraudulent.

  6. Members of the public are advised not to send/receive money to/from such Perpetrators. 4u Sports (India) shall have no liability for any losses/damages suffered as a result of reliance on unauthorized portals, websites, email domains, or communications. We disclaim such correspondence and warn customers to disregard the same and exercise extreme caution.

  7. 4u Sports (India) published a public notice in the Times of India on 19 August 2023 stating: “4u Sports (India) neither has nor offers any franchise opportunities in India. Kindly do not act on any messages/emails that are not from our official domain name.”

Refurbished Products

  1. What are Refurbished Products? Renewed, repaired, or recycled products sold by 4u Sports (India), professionally tested and restored for safe use (hereinafter “2nd Life Products”). 2nd Life Products might have visible signs of repair or prior use; warranty and return policies apply as per the nature of the product. Please read the applicable Terms and Conditions before placing the order.

  2. What are Buyback Products? Used 4u Sports (India) products brought back by the customer to a Store, assessed by a professional, bought back by 4u Sports (India), repaired/restored/tested for safe use, and sold as a 2nd Life Product.

  3. Disclaimer: Purchase of any 2nd Life Products is voluntary. 4u Sports (India) shall not be responsible or liable for liabilities arising out of claims, damages, or costs incurred due to purchase or usage of such products. Buyers shall keep 4u Sports (India) indemnified at all times. Except as expressly mentioned, all 2nd Life Products are sold without any warranties or returns once the sale is completed.

  4. Refurbished Bikes

    • Warranty: Lifetime warranty on the frame; two-year warranty on the front fork. No warranty on wear-and-tear parts (e.g., tubes, brake locks/handlebars, pedals, chain, derailleurs, brake lines, bulbs, rims, transmission and derailing devices). Not covered: (i) third-party/intentional damage or wilful negligence; (ii) improper use/maintenance; (iii) bike modifications; (iv) non-original parts; (v) natural disasters/force majeure; (vi) damage during transportation.

    • Returns: Refer to our returns policy page.

  5. Refurbished Fitness Equipment

    • Warranty: Two-year warranty on exercise bikes (wearable parts), elliptical trainers (wearable parts), treadmills (vulnerable motor parts), muscle exercise machines and consumable parts. Five-year warranty on the framework for the above products. No warranty on screws, plastic parts, wires, plugs, and batteries.

    • Returns: Refer to our returns policy page.

  6. No warranty on 2nd Life watches, flip-flops, balaclavas, shoes, and jackets.

  7. Refurbished Table Tennis Table, Nets & Poles

    • Warranty: Two-year warranty on table tennis tables (excluding notable/induced physical damages and imbibitions which are not covered).

    • Returns: Refer to our returns policy page.

  8. Buyback Bikes

    • Warranty: Lifetime warranty on frame (steel & aluminium), rigid fork (steel & aluminium), and stem/handlebars; one-year warranty on suspension (coil, oil, air), saddle post/seat clamp, wheel, tyre and inner tube, paint and decals, drivetrain, brakes, headset, saddle, pedal, lights, bells, carrier, mudguard, and kickstands.

    • Returns: 4u Sports (India) reserves the right to deny exchange, returns, and refunds for buyback bikes.

  9. Buyback Weights

    • Warranty: One-year warranty.

    • Returns: 4u Sports (India) reserves the right to deny exchange, returns, and refunds for buyback weights.

Third-Party Sellers

  1. 4u Sports (India) may offer online listing services to third parties (“Third-Party Sellers”) to promote the sale of their products. In such situations, 4u Sports (India) does not participate in the transaction and only provides digital space for listing. We do not endorse or promote the sale of Third-Party Sellers’ products.

  2. When a Buyer intends to purchase a Third-Party Seller’s product listed on the Website, the Buyer may add the product to the 4u Sports (India) cart. At checkout, transactions for 4u Sports (India) products conclude on our Website in accordance with these Terms, whereas transactions for Third-Party Sellers’ products are directed to the Third-Party Seller’s payment gateway and are governed by the Third-Party Seller’s terms and conditions.

  3. All offers, sales, purchases, transactions, returns/exchanges, cancellations/refunds, customer service, warranty, and claims relating to Third-Party Sellers’ products are solely between the Buyer and the Third-Party Seller. 4u Sports (India) is not involved and shall not be liable to the Buyer or the Third-Party Seller. We are not responsible for unsatisfactory or delayed performance of services, damages, or delays resulting from transactions between the Buyer and the Third-Party Seller, including (i) failure of the Third-Party Seller’s payment gateway; and (ii) the contractual agreement between the Buyer and Third-Party Seller.

  4. All materials provided by Third-Party Sellers (e.g., pictures, logos, links, creatives) for listing shall comply with these Terms and all applicable laws. Products and listings must comply with applicable product regulatory laws, including but not limited to the Consumer Protection Act, Legal Metrology Act, FSSAI Act, Drugs and Cosmetics Act, and intellectual property laws.

  5. If the Buyer has any queries, feedback, complaints, and/or grievances or needs assistance regarding a Third-Party Seller’s product, the Buyer may contact the Third-Party Seller using the official contact details on the product page or through the “Orders and Returns” section. Queries about Third-Party Sellers’ products cannot be addressed or resolved by 4u Sports (India).

  6. Policies of the Third-Party Seller (and updates thereto) relating to offers, sales, purchases, transactions, returns/exchanges, cancellations/refunds, customer service, and warranty must be communicated to 4u Sports (India) for listing and updates on the Website.

Wallet

  1. 4u Sports (India) Wallet

  2. These terms and conditions (“Wallet Terms”) apply to customers (“Customers”) who use the 4u Sports (India) Wallet (“Wallet”) as a payment method at checkout for placing an order online (including Home Delivery, Pick-up from Store, Reserve and Collect, Click and Collect, and Scan and Pay) on the Website or the shopping application (“App”), using the amount available in the Wallet (“Wallet Balance”).

  3. Customers may sign in and create a Wallet on the My Account page on the Website or App. Customers can view Wallet Balance and transaction history in their Wallet profile.

  4. The Wallet shall have a maximum limit of INR 10,000 (the “Wallet Limit”).

  5. Customers may pay the full or partial order value using the Wallet Balance.

  6. Modes to Add Funds to the Wallet:

    • Adding a 4u Sports (India) Gift Card to the Wallet via “Add a Gift Card to Wallet” (in profile) or during checkout by selecting “Add Gift Card to Wallet”.

    • Crediting a refund amount to the Wallet upon return of an online order purchased from the Website or App.

  7. Customers cannot add funds to the Wallet through cash, UPI, net banking, credit cards, debit cards, or any other mode except as mentioned above.

  8. Once a request to add a Gift Card to the Wallet is initiated, it cannot be cancelled. Once credited, the transaction cannot be reversed. Customers cannot customize the amount to be added; the Wallet Limit must accommodate the full value of the Gift Card for it to be added.

  9. Use of Funds Added to Wallet: The Wallet may be used only to buy 4u Sports (India) products from the Customer’s registered account on the Website or App.

  10. Wallet cannot be used for:

    • cash withdrawals;

    • purchases of third-party products or services, including partner brands;

    • payment of orders placed on other 4u Sports (India) accounts;

    • transfers to any other user’s wallet, bank account, or any other wallet.

  11. Expiry of Funds Added to Wallet:

    • Each credit to the Wallet has an expiry date visible in the transaction log.

    • Amounts added via Gift Card expire one (1) year from the date of purchase of the Gift Card.

    • Refund amounts added upon return of an online order are valid for one (1) year from the date of last loading.

    • We will send reminders 15, 10, 3, and 2 days before expiry.

    • Upon expiry:

      • Gift Card amounts: stand forfeited. If a product purchased using a Gift Card is returned after the original validity expires, the validity of that Gift Card amount will be extended by 30 days from the date of return; if unused within 30 days, it will expire and be forfeited.

      • Refund amounts: will be refunded to the original source of payment. If this is not possible, we will request bank account details. If the Customer fails to provide details within the prescribed timelines, the amount shall be forfeited.

  12. Modes of Refund to Wallet:

    • If a Customer cancels or returns an order as per applicable Terms, the Customer may opt to credit the refund to the Wallet.

    • For returns after delivery, the refund will be credited post successful return pick-up.

    • If an online order is returned at a Store and the amount is credited to the Wallet, it may be used for online purchases on the App/Website or in Stores through Scan and Pay only; it cannot be used for other in-Store modes.

    • If the full order was paid through Wallet, any refund will be credited only to the Wallet. If partially paid through Wallet, the Wallet portion will be refunded to the Wallet and the balance to the original payment source.

    • If there is no financial transaction for a consecutive period of one (1) year, the Wallet will be made inactive after due communications. Reactivation will require validation and due diligence.

    • If the refund exceeds the Wallet Limit, the balance will be refunded to the original source of payment.

    • Cash refund or any other mode of refund, except as mentioned, is not permissible.

  13. Miscellaneous:

    • 4u Sports (India) reserves the right to decline, modify, alter, or cancel a Customer’s Wallet without reason or prior notice.

    • We reserve the right to modify, amend, delete, or change these Wallet Terms at any time without prior notice.

    • By registering for or using the Wallet, Customers agree to be bound by these Wallet Terms (also available at: https://www.4usports.in/page/4USports-terms-and-condition).

[/ux_text] [/col] [/row] [section label=”Image Block” padding=”70px” padding__md=”40px”] [row v_align=”middle”] [col span=”11″ span__sm=”12″ span__md=”12″ padding=”0px 0px 0px 10%” padding__md=”0px 0px 0px 0″] [/col] [/row] [/section]